1. Who we are
This Privacy Policy describes how Hipsnewil ("we," "us," or "our") collects, uses, and shares personal information when you visit hipsnewil.world or purchase our home office audit services.
Business contact:
148 S 1470 E, St. George, UT 84790, United States
Phone: +1 (435) 574-4050
Email: clients@hipsnewil.world
2. Information we collect
Information you provide: name, email address, phone number (if provided), message content, billing details for paid services, workspace photos, and video walkthrough recordings with your consent.
Information collected automatically: IP address, browser type, device information, pages viewed, referring URLs, and cookie identifiers (see our Cookie Policy).
Sensitive information: We do not intentionally collect health diagnoses. Do not submit medical records unless necessary and with your explicit request.
3. How we use information
- Provide, schedule, and deliver audit services
- Respond to inquiries and customer support requests
- Process payments and prevent fraud
- Improve our website and services (with consent where required)
- Comply with law and enforce our Terms of Use
- Send service-related emails (you may opt out of marketing emails)
4. Legal bases (where applicable)
For visitors in jurisdictions that require a legal basis: we process data based on contract performance, legitimate interests (such as site security and service improvement), consent (for optional cookies and marketing), and legal obligations.
5. How we share information
We may share personal information with:
- Service providers (hosting, email, video conferencing, payment processors) under contracts that limit their use
- Professional advisors (lawyers, accountants) when necessary
- Authorities when required by law or to protect rights and safety
We do not sell personal information for money. See our Do Not Sell or Share page for opt-out rights related to targeted advertising cookies.
6. Data retention
- Contact and booking records: up to 24 months after last interaction
- Audit deliverables and client files: up to 24 months after project completion
- Server logs: up to 12 months
- Cookie consent preferences: until you delete them or withdraw consent
- Financial records: as required by US tax and accounting laws (typically 7 years)
7. Security
We use administrative, technical, and physical safeguards including TLS encryption in transit, access controls, and vendor due diligence. No method of transmission over the Internet is 100% secure.
8. Your US state privacy rights
Residents of California, Colorado, Connecticut, Utah, Virginia, and other states with privacy laws may have the right to:
- Know/access personal information we hold about you
- Request deletion or correction
- Opt out of sale or sharing of personal information for cross-context behavioral advertising
- Limit use of sensitive personal information (where applicable)
- Not be discriminated against for exercising privacy rights
- Appeal a denied request (where required by state law)
Submit requests to clients@hipsnewil.world with subject "Privacy Request." We verify identity and respond within the timeframe required by your state (typically 45 days).
California Shine the Light: California residents may request information about disclosure of certain categories to third parties for direct marketing once per year—contact us using the email above.
9. Children's privacy (COPPA)
Our services are directed to adults. We do not knowingly collect personal information from children under 13. Contact us to request deletion if you believe a child provided information.
10. Email and SMS
Marketing emails include an unsubscribe link as required by CAN-SPAM. Message and data rates may apply to SMS if we offer it with your opt-in.
11. Changes to this policy
We may update this policy and will post the new version with a revised effective date. Material changes may be communicated by email where appropriate.
12. Contact us
Questions about privacy: clients@hipsnewil.world or call +1 (435) 574-4050.